FAQ

Frequently Asked Questions

Got questions about using Kaymera? You’re in the right place. Exploring our the most common questions might help

Activation / Registration

Cipher Fort (Kaymera device) not activated

In case of Cipher Bond Application please Follow this guide Step by step

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For more information visit: Get help

Cipher Bond (Application) activation email not working

In case of Cipher Bond Application please Follow this guide Step by step

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For more information visit: Under construction

Licensing issue

Didn't receive the Registration code by SMS

In case of Cipher Bond Application please Follow this guide Step by step

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For more information visit: Help page

My license has been expired / want to extend my license

In case of Cipher Bond Application please Follow this guide Step by step

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For more information visit: Under construction

I'm getting message that my phone was disconnected for two long

In case of Cipher Bond Application please Follow this guide Step by step

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For more information visit: Under construction

Secure calls issue

Can't make secure call

In case of Cipher Bond Application please Follow this guide Step by step

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For more information visit: Under construction

Can't make semi Secure calls

In case of Cipher Bond Application please Follow this guide Step by step

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For more information visit: Under construction

Secure Internet

Secure internet (VPN) shows red dot

In case of Cipher Bond Application please Follow this guide Step by step

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For more information visit: Under construction

Messages Issue

I don't receive secure messages

In case of Cipher Bond Application please Follow this guide Step by step

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For more information visit: Under construction

Can't send secure messages

In case of Cipher Bond Application please Follow this guide Step by step

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Can't send pictures or files

In case of Cipher Bond Application please Follow this guide Step by step

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Other Kaymera features

Don't receive Panic email

In case of Cipher Bond Application please Follow this guide Step by step

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For more information visit: Under construction